Privacy Policy

This policy explains how Indigo Creative uses your personal information. We follow the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who we are

Indigo Creative is a trading name of Harry Indigo Stockwood-Tyrwhitt, a sole trader based in United Kingdom. We are the data controller for your information. Contact: indigocreativeltd@gmail.com or 07535 200794.

What we collect

When you send a quote request, email, call or WhatsApp us, we receive the details you give us: your name, business name, email, phone number, business type and project details.

Why we use it

We use your information only to reply to your enquiry, prepare a quote and, if you go ahead, deliver and invoice for your website. Our lawful basis is taking steps at your request before entering a contract, and performing that contract. We never sell your data or send marketing without your consent.

Who we share it with

Your messages are handled through the services you choose to contact us with (for example Gmail or WhatsApp) and our website host. We only share information with others where the law requires it.

How long we keep it

Enquiries that don't go ahead are deleted within 12 months. Client records are kept for 6 years to meet HMRC tax rules.

Cookies

This website does not use advertising or tracking cookies, so we don't need to ask for cookie consent. Our host may use strictly necessary technical data to keep the site running securely.

Your rights

You can ask to see, correct or delete your information, object to how we use it, or ask us to limit its use. Email indigocreativeltd@gmail.com and we'll reply within one month. If you're unhappy, you can complain to the Information Commissioner's Office (ico.org.uk, 0303 123 1113).